Return Policy
➜ ABOUT SOAP, LIP BALM, BATH BALM, and DRY FLOWERS
- Lip Balm, Soap, Bath Balm, and Dry Flower are excluded for our return/exchange policy, due to they are for personal uses or special care.
- In case the customer received the wrong reference, or the item is damaged during the shipping, please email us the item pictures and receipt at info@sunlightelements.com within 48 hours from the date you received your ordered. After 48 hours of the delivery, Sunlight Elements is not responsible for any mistakes or damages.
- We will be happy to mail you a new item after we received your pictures, please keep/dispose your original item without send it back to us.
➜ ABOUT T-SHIRT
- Sorry no return, but you may exchange the size once within 30 days from the date you received your order. Your item must be unused/unwashed in the same condition that you received it. It must also be in the original packaging. Please email us at info@sunlightemelemts.com for your exchange.
- In case the customer received the wrong reference, or the item is damaged during the shipping, please email us the item pictures and receipt at info@sunlightelements.com within 48 hours from the date you received your ordered. After 48 hours of the delivery, Sunlight Elements is not responsible for any mistakes or damages.
- We will be happy to mail you a new item after we received your pictures, please keep/dispose your original item without send it back to us.
➜ ABOUT HAND MADE CARD, CANDLE
- Sorry no return, but you may exchange once within 30 days from the date you received your order. Your item must be unused/unwritten in the same condition that you received it. It must also be in the original packaging. Please email us at info@sunlightemelemts.com for your exchange.
- In case the customer received the wrong reference, or the item is damaged during the shipping, please email us the item pictures and receipt at info@sunlightelements.com within 48 hours from the date you received your ordered. After 48 hours of the delivery, Sunlight Elements is not responsible for any mistakes or damages.
- We will be happy to mail you a new item after we received your pictures, please keep/dispose your original item without send it back to us.